Your Rights as a Regulated Tenant are explained in Questions-&-Answers Below.
(To post a ‘comment’ or ‘new Question’ go to our NYC Tenants’ Rights Forum)
Your Rights as a Regulated Tenant are explained in Questions-&-Answers Below. The law requires that a lease be offered to tenants which sets forth their rights & obligations under the Rent Stabilization Law for apartments that are Regulated. If your apartment is in a building with more than 5 apartments and your lease does not make reference to the Rent Stabilization Law as stated above; take the following steps: Ask neighbors [tenants in the building] who moved in before you. Ask the landlord. A good landlord will answer that simple question of why you have not been given a Rent Stabilized lease. a. If you’re not satisfied; Post the question to DHCR @ this link: https://portal.hcr.ny.gov/app/ask b. Make sure to let them know in the ‘Comment Section’ that the building has more than 5 units, and you need to know what the records say about your apartment, and whether you need to file for a determination. c. If DHCR does not make clear why your apartment is not Regulated, you may reach out to our Tenant Confidential Service here in MyRETAC for guidance. a) Equipment: Refrigerator and stove in good working condition; b) Heat; Hot and Cold water; c. Repairs and Maintenance of: walls, ceilings and flooring; Doors and locks; Windows; electric outlets; smoke and carbon monoxide detectors. d. Painting: A fresh coat of paint every 3 year; e. Janitor services: Clean public areas- hallways, stairways and lobby; Garbage room; Yard; f. Vermin Control [mice and roaches]; g. Elevator service (if applicable); h. Other ancillary services may include: storage space; garage; recreational facilities – if provided on the date the building first became subject to the Rent Stabilization law. *Note: The Law is counting on you to know your Rights and bring complaints to DHCR and HPD when the landlord is not providing the Required and Essential Services. DHCR will reduce your rent until the Service is restored by the landlord. [see Fact Sheet #3 @ DHCR online: https://hcr.ny.gov/tenants]. [CLICK] ***Update Alert! Have you paid the AC-surcharge of $5 per AC/per month in this summer of 2023? See Question #56 below: on how to get your money back - guaranteed! *MyRETAC instant Rent Law update information is FREE for all subscribers. You absolutely have a need to subscribe in MyRETAC! Your Lease and Lease-Rider are more complex due to the 421(a) program which made your apartment Regulated. The Lease-Rider contains only a brief description of your Rights. The tenants of your building need to subscribe in MyRETAC in order to be aware of all their ‘Rights’ which are protected under Rent Regulation, and for how long. Heating Season: October 1 thru May 31. ***For Heat and Hot-water complaints: Start the process by calling HPD Hotline @ 311. For 24 hours a day/7days days a week: *The landlord cannot evict a Regulated Tenant without proper cause. The Housing Court will have to determine first if you have violated the lease agreement. Filing a complaint of lack of Services Yes. If the tenant of record has vacated, the landlord may challenge the tenancy Rights of any remaining occupants. You have to prove that you have succession rights to the apartment. If the Rent Amount disclosed is ‘Preferential Rent’, the landlord is supposed to indicate so in the lease. But you need no longer worry about that as the current law has made it your permanent ‘Legal Regulated Rent’. Once you’re sure the apartment is Rent Stabilized, the top statement of your lease must make reference to the fact that ‘the lease sets forth the rights and obligations of Tenants and landlords under the Rent Stabilization Law’. *Your spouse [whose name is not included in the lease], children, and relatives living with you, as long as they meet the requirements stated in the DHCR Fact Sheet #30: titled ‘Succession Rights’, they are qualified. Yes. If they fail to meet the requirements stated in the DHCR Fact Sheet #30 titled ‘Succession Rights’, they could be evicted. Visit DHCR online to read the requirements. Such unfortunate situation would be up to the landlord to give you a lease renewal or a new lease as the new primary tenant. *Vermin control [mice & roaches] is often a building-wide issue and requires building-wide remediation. *Discuss the problem with other tenants in the building, then send a certified letter to the landlord requesting vermin extermination. *File a building-wide vermin complaint @ DHCR online after 2 weeks if the landlord fails to provide extermination service. *DHCR will reduce the rent for all tenants who participate in the complaint; and the rent reduction stays in place until the landlord complies with the law. [see DHCR online; Fact Sheet #14]. *You may request reimbursement from your landlord, but the DHCR cannot enforce it. *Note: The Law requires that you know your Rights & bring complaints to DHCR & HPD when the landlord is not providing the Required & Essential Services. DHCR will reduce your rent until the Service is restored by the landlord. [see DHCR online: https://hcr.ny.gov/tenants. search for Fact Sheet #3]. *You may discuss the issue with your landlord, but the DHCR cannot enforce any reimbursement. *Note: The Law requires that you know your Rights & bring complaints to DHCR & HPD if the landlord fails to provide Required & Essential Services. DHCR will reduce your rent until the Service is provided by the landlord. [see DHCR online: https://hcr.ny.gov/tenants. Search for Fact Sheet #3]. *By law your apartment is supposed to receive a fresh coat of paint every 3 years. It’s included in the rent. And it’s up to you to request it from the landlord. * The law requires that the landlord provide Refrigerator & Stove in good working condition [not rusted]. The landlord also has the option to provide a new Refrigerator or Stove but the tenant has to consent to a rent increase under IAI [Individual Apartment Improvement]. *If you bring in your own Refrigerator & Stove, the landlord is not responsible for their upkeep [functions & repairs], and you may take them with you whenever you vacate the apartment. [Be sure to keep your receipts in case the building is sold to another landlord who may not be aware of your ownership]. *You can only file FMRA if you are sure your apartment was vacated by a previously ‘Rent Controlled tenant’*. *The apartment’s regulatory status changes from ‘Rent Controlled’ to ‘Rent Stabilization’ when the last Rent Controlled tenant moves out after 1971. The first Rent Stabilized Tenant may file a complaint at DHCR challenging the initial Rent Stabilized Rent charged by the owner. *The law requires that the landlord notify the first Rent Stabilized Tenant of this regulatory status change by sending the tenant DHCR Form RR-1. The tenant is given 90 days to file a challenge. [See DHCR online/Fact Sheet #6]. *Just follow what it says in the DHCR Order, you’ll be fine – it doesn’t matter what the landlord thinks. *The DHCR Order will direct you to file a “Tenant Affirmation of Non-Compliance” (DHCR Form RA-22.1) if after 30 days the landlord has not restored the service and/or corrected the conditions. The Order may also direct you to pay the reduced rent in accordance with the Rent Stabilization law & Code. *Feel free to seek further guidance @ Tenant Confidential Service here in MyRETAC. *The DHCR Order is accompanied by a PAR Letter [Petition for Administrative Review] explaining your options. Essentially you have 35 days from the issue date on the Order to file a challenge. * Obtain DHCR Form RAR-2 @ DHCR online to immediately file your PAR [Petition for Administrative Review]. *Feel free to seek further guidance @ Tenant Confidential Service here in MyRETAC. *You must respond to the DHCR Notice and let them know you need extension of time to obtain proper representation. * See Resources @ MyPage for Free Legal Aid contact nearest you. Contact them immediately for help. * Feel free to seek guidance also @ Tenant Confidential Service here in MyRETAC. *The DHCR makes determination on cases based only on the information and evidence in the records. *Your case may have been shut down because you did not respond to DHCR’s Request for Information & Evidence. *Feel free next time to seek guidance @ Tenant Confidential Service here in MyRETAC. *It is definitely illegal for the landlord to gain access into your apartment any time without your consent! *See Resources @ MyPage for Free Legal Aid contact nearest you. Contact them to help you file a complaint in Housing Court when this happens again. *Feel free also to seek guidance @ Tenant Confidential Service here in MyRETAC. *If your building or apartment is under a Government Tax Abatement program [J-51 or 421-a Tax Abatement], your Lease-Rider will spell out the conditions of the Tax Abatement. Make sure to read the document well. *J-51 Tax Abatement means: All apartments in the building that became regulated because of the Tax Abatement will remain regulated only until the Tax Abatement expires. [Note that some apartments/buildings may have been regulated aside from the Tax Abatement – these are not affected, and remain regulated regardless of expiration of the J-51 Tax Abatement]. *421-a Tax Abatement means: All apartments in the building that became regulated because of the Tax Abatement will remain regulated only until the Tax Abatement period expires. *Feel free to seek further guidance @ Tenant Confidential Service here in MyRETAC. For apartments that became subject to Regulation due to the Tax Abatement received by the landlord, the expiration of the Tax Abatement period deregulates the building. The landlord is legally free to charge market rent the very next month after the expiration of Tax Abatement. *See Resources @ MyPage for Free Legal Aid contact nearest you. Contact them for help right away. Do not proceed alone on your own! *MyRETAC Consultant who is experienced in this area of processing can also work with & assist your legal aid lawyer if you engage one @ ‘Tenant Confidential Service’ featured on your MyPage. *You may respond in the Answer Form provided by stating that the landlord’s claim is true once you are sure that the Major Capital Improvement [MCI] claimed has in fact been accomplished. *Or, raise objection by sending photos & any other evidence, and asking for a DHCR inspection. *Landlords are required to file annual registrations between April 1 and July 1 each year, and send a copy of the registration to all affected tenants. Request your copy nicely from the landlord/managing agent. *You may reach out to MyRETAC @ ‘Tenant Confidential Service’ for help should there be a problem. You may, but it is not encouraged. Besides, the DHCR will not honor it unless you are represented by proper counsel. *The Resources page here in MyRETAC has all the necessary contacts to help you any time, including DHCR & HPD. *Our ‘Tenant Confidential Service’ @ MyPage is also available for a step-by-step Assistance & Guide. *The Building Forum which is featured in your MyPage is there for you to network with fellow tenants of your building. All you need to do is invite them to participate. You most certainly can. Remember to tell them about MyRETAC where they can have all the information – including instant Rent Law updates, at the fingertip. *Respond to the DHCR Notice immediately stating that the tenants are requesting extension of time in order to obtain legal representation. *The City made various kinds of Regulatory Agreements in the rehabilitation of buildings & neighborhoods in the past 30 to 40 years. Some legal aid lawyers have successfully unraveled a number of those old Regulatory agreements, saving many homes from deregulation. *See Resources @ MyPage for Free Legal Assistance nearest you. Contact them for help right away. Do not proceed alone on your own! *MyRETAC Consultant who is experienced in this area of processing can also work with & assist your legal aid lawyer if you engage one @ ‘Tenant Confidential Service’ featured on your MyPage. The DHCR protects affordable housing in NYS by ensuring that the landlord/tenant relationship in Regulated apartments is done according to the Rent Stabilization Law; that the tenants get services for which they pay rent; and that the tenants are not harassed. DHCR is not against anyone or party. *Your immediate issues of lack of services and/or harassment should go to DHCR’s ORA [Office of Rent Administration] for determination & resolution. *DHCR’s TPU [Tenant Protection Unit] investigates large scale patterns of misconduct by landlords. Yes! If the apartment is successfully rented out through one of MyRETAC’s licensed Real Estate Associates. Make sure to read the Terms & Conditions. Do not accept any monies to surrender your apartment under any circumstance unless you receive an Order from DHCR; tenants who accepted such monies in the past have ended up in homeless shelters regardless of monies received. a. The owner is required to file for ‘Demolition’ at DHCR, and if their application is successful, DHCR will Order them to pay every affected tenant a relocation ‘Stipend’ which is a lot more money than what you can get from the landlord on your own. b. Should you receive a Notice from DHCR stating that the landlord has filed for demolition, engage a Consultant here immediately @ ‘Tenant Confidential Service’ for a step-by-step guide, and referral for appropriate legal representation. *The law does not require DHCR to keep such records for you. You are instructed in the Form to fill out the information and send to the landlord, and keep a copy for your records. *The Office of Rent Administration (DHCR) processes cases on a first-come-first-served basis, and they are dealing with multiple cases covering thousands of regulated apartments a year. *If you have a need to expedite your case, see DHCR Fact Sheet #34 for Expedited Proceedings @ DHCR online/Fact Sheets. *You may also reach out to MyRETAC @ Tenant Confidential Service. No. MyRETAC is designed to inform tenants of all their Rights under the law and where to take the issues to in case of any problems encountered in a Regulated Apartment. *You may no longer have to go through that process, thanks to the new DHCR Rent Connect online Program. You may request your apartment Rent History @ DHCR online to get a ball-pack idea. When you’re not satisfied, then you may file a complaint. *You may reach out to MyRETAC @ Tenant Confidential Service for help in understanding documents received from DHCR. *You may no longer have to go through that process, thanks to the new DHCR Rent Connect online Program. You may now request your apartment status information @ DHCR online. *Feel free to reach out to MyRETAC @ Tenant Confidential Service for help in understanding documents received from DHCR. *If you have a need to expedite your case, see DHCR Fact Sheet #34 for Expedited Proceedings @ DHCR online/Fact Sheets. *You may also reach out to MyRETAC @ Tenant Confidential Service for further assistance. *See the Resources page for Free Legal Assistance nearest you. Do not proceed alone on your own! *MyRETAC Consultant who is experienced in this area of processing can also work with & assist your legal aid lawyer if you engage one @ ‘Tenant Confidential Service’ featured on your MyPage. *You need to create a detailed paper-trail of the specific instances of harassment – emails, phone calls, photos, witnesses etc. *Engage a Consultant @ Tenant Confidential Service featured here on your MyPage. The Consultant will guide you on how to put together the specifics, and ultimately where to file the complaint. *Substantial Rehabilitation of a building may take place only if the building was previously a) Deteriorated/substandard; b) At least 80% vacant; c) And the landlord proves that at least up to 75% of all the building’s systems were completely replaced. If the landlord can prove that to DHCR, the building may become deregulated by law, and the apartments become market rent. *Respond to the DHCR Notice immediately stating that the tenants are requesting extension of time in order to obtain legal representation. *Consult with other tenants in the building as this is a building-wide issue. *Seek legal help @ the Resources page featured on your MyPage. Do not proceed on your own, and do not ignore the DHCR Notice! *MyRETAC Consultant who is experienced in this area of processing can also work with & assist your legal representative. You may engage a Consultant @ ‘Tenant Confidential Service’ featured on your MyPage. *Respond to the DHCR Notice immediately stating that the tenants are requesting extension of time in order to obtain legal representation. *Engage a Consultant immediately @ ‘Tenant Confidential Service’ for a step-by-step guide, and referral to appropriate legal representation. *The important thing is for your members who live in Regulated apartments to know their Rights. So, share the information any way you can. *Also consider referring them here @ MyRETAC.info such that they can have all the information – including instant Rent Law updates, at the fingertip. *Some say ‘knowledge-is-power!’, and we believe it is true! All Regulated Tenants can subscribe in MyRETAC regardless of their independent Organizations. *The DHCR will issue an Order reducing the rent where services are found to be deficient. And the Rent Reduction Order will remain in place until the landlord restores the service. *The HPD will issue a building/apartment Code Violation, and may impose a fine if the condition is not corrected. *DHCR operates with Rent Regulations Laws; HPD operates with the NYC Building Codes. Sometimes the issues overlap, and deficient conditions tend to get corrected faster where a tenant files the complaint at both agencies. The DHCR gives directions in the Order including one for you to file DHCR Form RA-22.1 requesting that a compliance proceeding be initiated if the landlord has failed to restore the service within 30 days of the issue date of the Order. [see Fact Sheet #14 @ DHCR online]. Contact NYC Department of Finance at 311 for the eligibility requirements. You can become exempt from rent increases if you qualify as a Senior Citizen - S.C.R.I.E program; or Disabled - D.R.I.E program. Not applicable to NYC. It’s for Nassau & Westchester county only. *Required Services included: Refrigerator/stove; heat; hot/cold water; repairs & maintenance; painting every 3 year; janitor services; elevator service (if applicable); *See Full List @ Question #2 above. [see DHCR online: Fact Sheet #3]. *Prior to the expiration of the current lease, the primary tenant should notify the landlord in writing to include your name in the lease renewal offer. *Note that the landlord is not required by law to accommodate this. Should the landlord refuse, consider qualifying for Succession Rights [see DHCR Fact Sheet #30]. *Prior to 11/21/2022 the landlord may collect a $5 surcharge per month for each tenant-installed Window AC. That law changed on 11/21/2022. *If you have installed Window Air-Conditioners in your apartment, and you’re responsible for paying the electric bill, it is no longer lawful for the landlord to collect AC surcharge from you after 11/21/2022. *Reach out to the landlord or Building-Manager and ask for your money back [You may refer them to DHCR Fact Sheet #27]. *Should there be any problem in getting your money back, feel free to reach out @ ‘Tenant Confidential Service’ featured on your MyPage. [See DHCR online: Fact Sheet #30]. *Just about 1 million apartments in NYC are ‘Rent Regulated’. The rest are Free-market apartments where landlords may charge rents at will. *See DHCR online @ Rent Stabilization for clarity on Rent Regulation. *It is not legal for the landlord to transfer the cost of Heat & Hot Water to tenants without prior approval from DHCR. *Before the Agency [DHCR] can approve such change, DHCR will have to notify all affected tenants of the pending change, and let each tenant know how their rents will be reduced to compensate for such change. *You need to file an Overcharge complaint at DHCR immediately, and let the other tenants know to do the same. *You may reach out to Tenant Confidential Service @ MyPage for further guidance on the issue if need be. *You must understand that NYC Regulated Apartments are not for profiteering by tenants. *In a Rent Stabilized Apartment, you may legally take in a Roommate, but cannot charge him/her more than the ‘proportionate share’ of the legal rent. [See Roommates @ DHCR Leases: https://hcr.ny.gov/leases for what the ‘proportionate share’ means]. NYC TENANT’S RIGHTS.
01. Is my apartment Regulated?
02. I’m a tenant in Brooklyn for many years. Only now do I hear there are many services included in my rent. What are there?
03. Why do I have to pay extra $5 per month just for installing one window AC to cool my apartment in the summer months? Is that fair?
04. II’ve just moved into a newly constructed affordable housing building under the 421(a) program. Is there a need for me to join MyRETAC?
05. The landlord never provides a comfortable level of heat in the apartment. All she cares about is the rent!
*From 6am- to – 10pm: Temperature in your apartment must be at least 68 degrees Fahrenheit when outside temperature falls below 55 degrees;
*From 10pm- to -6am: Temperature in your apartment must be at least 62 degrees Fahrenheit.
*The cost of the building’s heating fuel is already calculated into the Rent which you pay every month.
**Note: The Law requires that you know your Rights and; bring complaints to DHCR and; HPD when the landlord is not providing the Required and; Essential Services. DHCR will reduce your rent until the Service is restored by the landlord.
***Then file a complaint @ DHCR:<a href="https://hcr.ny.gov/tenants">https://hcr.ny.gov/tenants CLICK06. Isn’t the Hot Water at the tap [kitchen & bathroom] supposed to be a constant 120 degrees at any time? Why is the Hot Water in my apartment always Luke-warm, and water pressure constantly low?
The Hot water at the tap must register at or above a constant temperature of 120 degrees [kitchen and bathroom].
*The cost of the building’s heating fuel is already calculated into the Rent which you pay every month.
**Note: The Law requires that you know your Rights and bring complaints to DHCR and HPD when the landlord is not providing the Required and Essential Services. DHCR will reduce your rent until the Service is restored by the landlord.
***For Heat and Hot-water complaints: Start the process by calling HPD Hotline @ 311.
***Then file a complaint @ DHCR:
https://hcr.ny.gov/system/files/documents/2021/05/hhw-1-fillable.pdf [CLICK]07. I’m worried about filing a complaint at DHCR or HPD because my landlord may get angry and want to evict me. Where can I find real help?
is not a violation but a requirement of the law.
*Your subscription in MyRETAC is sufficient notice to the landlord that you cannot be harassed as long as you’re paying rent. Reach out to MyRETAC Tenant Confidential Service for assistance-and
guide any time.
**Note: The Law requires that you know your Rights and bring the complaints to DHCR and HPD when the landlord is not providing the Required and Essential Services for which you are paying for.08. Can I be evicted as a ‘Squatter’ since my name is not on the Lease?
[see DHCR Fact Sheet #30] @:
https://hcr.ny.gov/system/files/documents/2020/11/fact-sheet-30-11-
2019.pdf or [CLICK]09.Is the Rent Amount which is disclosed on my lease a Preferential Rent? What does it mean? Does my ‘Preferential Rent’ have an expiration date?
10. Is the Lease which I have signed for my apartment the legally required Rent Stabilized Lease?
11. Are my family members qualified for ‘Succession Rights’ to the apartment when I, the Primary Tenant, has permanently vacated?
*Visit DHCR online to read the requirements @ Fact Sheet #30:
https://hcr.ny.gov/system/files/documents/2020/11/fact-sheet-
30-11-2019.pdf [CLICK]
*Also, you may want to fill out DHCR Form RA-23.5 [Family members eligible for Succession Rights] and serve it on the landlord for good measure.
https://hcr.ny.gov/system/files/documents/2021/06/ra-23.5-
fillable.pdf [CLICK]12. Can my spouse, and/or children be evicted because I, the Primary Tenant, vacated the apartment?
13. What happens if I can’t find any substantive records to establish my succession rights to the apartment?
14. What can I do after buying supermarket products to get rid of mice and roaches in my apartment, and yet they are not going away?
15. I suffer drafty windows during winter and have to use electric heaters purchased from Home-Depot to keep warm. Don’t I get reimbursed for my extra electric cost?
16. I’ve had to pay for the painting of my apartment for many years. If this is a service already included in my rent, how do I get my money back from the Landlord?
17. I purchased my own stove and refrigerator in the apartment because the ones I met here were very old and rusted. What is the Regulation on this?
18. When can I file a Fair Market Rent Appeal?
19. How do I enforce a DHCR Rent Order without getting the landlord angry at me?
20. What can I do after DHCR issues an Order on my case and I feel they got it wrong?
21, What do I do when DHCR serves me the landlord’s response on my case and, it’s many pages of legal stuff from their lawyer, which I don’t understand?
22. I filed a complaint at DHCR and they shut down my case because I couldn’t argue against the landlord’s lawyer response! Is that fair!? How can I trust DHCR again!?
23. The landlord goes into my apartment without my consent while I’m away at work! Is it legal?! What can I do about it?
24. Is my current rent amount a ‘Rebate Rent’ because of some kind of Government Tax Abatement program? What does it mean?
25. What is the effect of expiration of ‘Tax Abatement’ on my rent?
26. The landlord has filed for my eviction because he wants my apartment for his child’s or relative’s occupancy. How can I fight this?
27. What are my options when I receive a Notice from DHCR stating that the landlord has filed for rent increase based on MCI?
28. How can I be sure that the ‘Annual Registration’ of my apartment filed by the landlord at the DHCR is correct or a true reflection of what’s in my lease?
29. Can I make my own private arrangements with the landlord without signing away my Regulated Rights?
30. Rent Regulation is very confusing to me. Isn’t there somewhere I can get help any time I have an issue?
31. How do I form a Tenant Association in my Building?
32. I work for a Tenant Outreach group in the Bronx, and I find the information here very helpful. Can I copy it to share in our Outreach outings?
33. The landlord has filed at DHCR to deregulate our homes. But the building was constructed under a City Program with government money. How do we fight this?
34. Is DHCR the agency that protects tenants against the landlord?
35. Can I take my complaint to DHCR’s TPU instead of DHCR’s ORA? What’s the difference?
36. Is it true I can get paid by just reporting a vacant apartment in the building to MyRETAC?
37. The landlord has sold the building, and the new owners are offering us money to move out because they want to demolish the building. What should we do?
38. I sent a certified copy of DHCR Form RA-23 (Family members Eligible for Succession Rights). But DHCR returned it to me stating that DHCR does not keep such records. Why?
39. Why is it taking DHCR so long to decide on a simple Overcharge Complaint which I filed over 4 months ago?
40. Is MyRETAC working for tenants against landlords?
41. Why do I have to file an Overcharge Complaint when all I really want is simply to know what my Legal Rent is?
42. Why can’t DHCR simply tell me if my apartment is regulated or not? Why do I have to file for an Administrative Determination which may cause unnecessary tension between me and the landlord?
43. How do I get DHCR to expedite my case which was filed more than 5 months ago?
44) The landlord has filed for my eviction claiming he needs the apartment for his daughter, and I know it’s not true. What do I do?
45. The landlord has been harassing me through various means. How can I get him to stop?
46) I received a Notice from DHCR stating that the landlord has filed to deregulate my apartment based on substantial rehabilitation. What’s that supposed to mean?
47. I’ve received a Notice from DHCR stating that the landlord has filed for my eviction because he wants to demolish the building. What do I do?
48. We’re a Tenants’ Rights group in Upper Manhattan. How best can we share the information presented here with our members?
49. Do I have to belong to a specific Tenant Organization in order to be in MyRETAC?
50. What is the difference between filing my complaint at DHCR vs filing at HPD?
51. What do I do after DHCR issues an Order in my case and the landlord refuses to comply?
52. How do I file for senior citizen/disability Rent Increase Exemption in NYC?
53. How do I file for ‘Reconsideration of Tax Abatement Order’ in NYC?
54. What Services are included in my Rent?
55. My Room-mate is the Primary Tenant. How can my name be included in the Lease?
56. After paying $75 for installing 3 window-ACs in my apartment this Summer of 2023, now I hear the AC-surcharge was cancelled in 2022. Do I get my money back?
57. What type of documents do I need to proof my Succession Rights to my mother’s apartment?
58. I’m confused about NYC Rent Regulation. Are all NYC apartments not regulated?
59. The landlord has taken out the central boiler and installed separate electric boiler/heaters in each apartment. Management now says we have to pay for our own heat and hot water! Is that legal?
60. I live in a 2-bedroom apartment in Manhattan, and have had Roommates come & go. Is it fair that I’m only allowed to charge them half my legal rent? After all, I paid the Security Deposit, and have to clean up the mess after a Roommate vacates!